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Updated May 1, 2022; effective May 1, 2022This website

Owned and operated by Puainta Pets

This privacy policy sets forth what information we collect about you, how we use, maintain and disclose your information, and the choices you have with respect to your information. Unless indicated otherwise, this policy applies only to personal information collected through the Web sites, microsites, or mobile sites of Puainta Pets where this policy is displayed or linked by us (“our” or this “Site”).

Puainta Pets abides by any and all rules and regulations set forth by the FDA to ensure that regulated products are safe and effective. If person(s) are unsure of any reactions, please consult with your doctor with any questions or concerns prior to taking any Puainta Pets product(s).

What information do we collect?

Information collected directly from you：

We collect Personal Information for one or more of the following commercial and business purposes：

Information collected automatically：

When you visit the Site, we may automatically collect information related to how you got to the Site, such as browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate after leaving this Site. This information is largely anonymous, as it does not contain your name, address, phone number, email address or other information that directly identifies you. However, we may associate this information with your personal information if you provide it.

When do we collect your information?

We collect information from you when you visit our Site, place an order, subscribe to a newsletter or enter information on our Site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase,sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways：

- To quickly process your transactions.

-To allow us to better service you in responding to your customer service requests.

- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

- To improve our website in order to better serve you.

-To allow us to better service you in responding to your customer service requests.

- To quickly process your transactions.

- To send periodic emails regarding your order or other products and services.

Who do we share your information with?

We may provide your information to third parties who provide services to us or on our behalf, such as：

Third Party Service Providers：

We use third-party vendors to help handle parts of our business because of their expertise, resources, or scale. We may use third parties to help us provide support to the internal operations of the Site (i.e, hosting and designing our Site, sending out email updates about the Site, or removing repetitive information from our user lists). They help us do things like monitor site activity and provide analysis of website use, and provide consulting services. These service providers may have access to personal information in order to provide these support services such as analyzing site data, but when this occurs, we implement reasonable contractual and technical protections to limit their use of that information to help us provide the service.

Law Enforcement：

We may disclose specific information about our Site visitors if we have a good-faith belief that it's necessary or authorized under the law to protect our customers, the public, or our business.

Sale, acquisition, or merger：

In the event we sell or transfer all or a portion of our business assets, including a brand or line of business, or acquire another business entity or are involved in a corporate reorganization or other change of control, consumer information may be shared and may be one of the business assets that is transferred as part of the transaction.

Nothing in this policy restricts our ability to share aggregated or anonymized information that does not directly identify you.

How Do I Withdraw My Consent?

If, after you have opted in, you change your mind, you can always contact us atservice@puainta.com.

How do we protect your information?

Your personal information：

Our e-commerce store is hosted on SHOPLINE. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow the Payment Card Industry Data Security Standard (PCI-DSS) requirements and implement additional generally accepted industry standards.

Your payment card information：

If you choose a direct payment gateway to complete your purchase, then SHOPLINE stores your credit card data. It is encrypted in accordance with the PCI Data Security Standards. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover..

For more insight, you may also want to read SHOPLINE Terms of Service or Privacy Statement.

Third-Party Services and External Sites

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements as well.

useCookies1

Do We Use Cookies?

You can limit the cookies you accept, or you can choose to not accept any cookies, by using other software or your web browser's settings. If you disable some or all of the cookies, the sites may not function completely, properly, or to your satisfaction.

Our sites incorporate cookies from the following sources：

Powerreviews

Google

Facebook

Bing

Information may also be collected by third parties and commercially available sources, including social media providers, data aggregators, and public databases.

Please note that your internet browser settings may allow you to automatically transmit a 'Do Not Track' signal to websites and online services you visit. Unfortunately, there is no consensus among industry participants as to what 'Do Not Track' means in this context. Like many websites and online services, Puainta Pets does not currently respond to 'do not track' signals, and does not authorize the collection of personal information by third parties except as provided in this policy.

This Site does not authorize the collection of personal information by third parties except as provided in this Policy.

CALIFORNIA USERS

The California Consumer Privacy Act ('CCPA') provides California residents with the additional rights listed below, subject to certain exceptions. This section applies only to those California residents to whom the CCPA applies ('California Resident' or 'You') and does not apply to any Personal Information, as defined in the CCPA ('PI'), that is excepted from the CCPA. All capitalized words in this section only have the definitions given to them in the CCPA unless noted.

California Residents have the right to：

Request disclosure of our data collection and sales practices in connection with the you, including the categories of PI we have collected, the source of that PI, our use of that PI and, if the disclosed or sold to third parties, the categories of PI disclosed or sold to third parties and the categories of third parties to whom such PI was disclosed or sold; Request a copy of the specific PI collected about you during the 12 months before your request made under the previous paragraph; Have such PI deleted (with exceptions); Request that your PI not be Sold to third parties, if applicable (Right to Opt Out); and Not be discriminated against because you exercised any of these rights.

These rights are further addressed as follows：

Right to Opt Out. We do not Sell PI. If we do engage in an activity determined to be a Sale of your PI, you have the right to direct us to not Sell your PI. You can do so by emailing us at service@puainta.com.

Right to Request and Right to Know. You have the right to request that we delete the PI we have Collected from you (and direct our service providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the PI is necessary for us or a Third party to do any of the following：

The categories of PI we have collected about you; The categories of sources from which the PI is collected; The Business purpose or Commercial purpose for Collection of your PI; The categories of Third parties with whom we have shared your PI; and The specific PI we have Collected about you.

You may exercise the Right to Request no more than twice a year.

We specifically collect the following either from you directly or through the use of software or Third party databases： your name; email address, phone number, IP address, device and related technical information and identifiers; and in the case of a purchase, your address and payment information.

The following indicates the categories of PI we collect, the sources of the PI, and the purpose of Collecting the PI.

Identifiers (such as contact information, government IDs, cookies, etc.)

A, B, C

Information protected against security breaches (such as your name and financial account, driver's license, social security number, user name and password, health/medical information)

[NOT COLLECTED]

Protected classification information (like race, gender, ethnicity, etc.)

[NOT COLLECTED]

Commercial information

[NOT COLLECTED]

Internet/electronic activity

B, C

Geolocation

[NOT COLLECTED]

Audio/video data

[NOT COLLECTED]

Professional or employment related information

[NOT COLLECTED]

Education information

[NOT COLLECTED]

Biometrics

[NOT COLLECTED]

Inferences from the foregoing

A, B, C

Key to Sources：

Source：

Individual submitting the information
Third party from whom the business receives the information
Observing activities and recording the information (i.e., through cookies)

We collect Personal Information for one or more of the following commercial and business purposes：

Providing you with our products and services;Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with laws and other standards;Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business;Debugging to identify and repair errors that impair existing intended functionality;Short-term, transient use, provided the personal information is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer's experience outside the current interaction, including, but not limited to, the contextual customization of ads shown as part of the same interaction;Undertaking internal research for technological development and demonstration; and Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the company, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business.

If we collect any additional PI for any other purpose, we will notify you of that purpose at the time we collect the PI for that purpose.

If we disclose PI for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that PI confidential and not use it for any purpose except performing the contract. We share PI with the following categories of Third parties： payment processors and shipment vendors, business consultants, and other service providers. We do not sell PI.

Right to Delete. You have the right to request that we delete the PI we have Collected from you (and direct our service providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the PI is necessary for us or a Third party to do any of the following：

Complete your transaction; Provide you a good or service; Perform a contract between us and you; Protect your security and prosecute those responsible for breaching it; Fix our system in the case of a bug; Protect the free speech rights of you or other users; Comply with the California Electronic Communications Privacy Act; Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws; Comply with a legal obligation; or Make other internal and lawful uses of the information that are compatible with the context in which you provided it.

Other Rights. You can request certain information about our disclosure of PI to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. You also have the right not to be discriminated against for exercising any of the rights listed above.

If you are a California Resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your PI to third parties for the third parties' direct marketing purposes. To make such a request, please send an email to service@puainta.com. Pursuant to California Civil Code Section 1798.83(c)(2), we do not share your PI with third parties' direct marketing use without your consent.

Exercising Your California Privacy Rights. To request access to, or deletion of your PI, or to exercise any other data rights under California law, please contact us using one of the following methods：

Email: You may email us at service@puainta.com To exercise your California rights. Please include your full name, email address, and other identifying information such that we will be able to verify your identity, along with why you are writing, so that we can properly process your request. We are only able to handle your request if you provide the requested information needed to verify your identity.

Before we take any action on any request exercising a CCPA right, we must reasonably verify your identity. If we attempt to, but cannot do so, we will not be obligated to you under the CCPA. We will reach out to you by the method of communication through which you reached out to us, and let know that we are unable to verify your identity.

Any subsequent interaction with the Site after a request for deletion, or deletion, of PI will require new requests for action on your data.

Response Timing and Format. We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.

Age of Consent and Children Online Privacy Protection Act

By using this site, you represent that you are at least the age of majority in your jurisdiction. When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

If you are a parent or guardian that becomes aware that his or her child has provided us with Personal Information without your consent, you should contact us via the contact details listed below so that we may remove any personal information obtained by that child. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations.

We collect your email address in order to：

- Send information, respond to inquiries, and/or other requests or questions

- Process orders and to send information and updates pertaining to orders.

- Send you additional information related to your product and/or service.

- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

We agree to the following：

- Not use false or misleading subjects or email addresses.

- Identify the message as an advertisement in some reasonable way.

- Include the physical address of our business or site headquarters.

- Monitor third-party email marketing services for compliance, if one is used.

- Honor opt-out/unsubscribe requests quickly.

- Allow users to unsubscribe by using the link at the bottom of each email.

service@puainta.com or follow the instructions at the bottom of each email and we will promptly remove you from our mailing lists.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Your continued use of the Site after being notified of, or becoming aware of, a chance in this policy, is your affirmation that you have read and understood this policy, agree to it, and agree to be bound by it.

QUESTIONS AND CONTACT INFORMATION

If you would like to： access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us at service@puainta.com.

Terms of Service last updated： May 1, 2022

These Terms of Service, along with any separate agreements under which we provide you with services, are governed by and shall be interpreted in accordance with the laws of Tennessee, United States.

These Terms of Use ("Terms of Use") govern your use of all websites operated by Puainta Pets ("NDA," "we," "us," or "our"), including https://shop.puainta.com/ (each referred to as a "Site" and collectively, the "Sites"), as well as all content, products, and services offered through the Sites (collectively, the "Services").

By accessing or using any of our Sites, browsing content, using our Services, or making a purchase through the Sites, you acknowledge that you have read, understood, and agree to be bound by these Terms.

BY ACCESSING AND/OR USING THE SITE OR ANY SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE YOU MAY NOT USE OR ACCESS THE SITE.

Changes to the Terms of Use

We reserve the right to modify, update, or revise these Terms of Use at any time, at our sole discretion. When changes are made, we will post the updated version on the Sites or Services and update the "Last Updated" date. It is your responsibility to review these Terms regularly. Continued use of the Sites or Services after any changes are posted constitutes your acceptance of the revised Terms of Use.

Privacy

We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information when you use our Sites or Services. . Please review the Privacy Policy to understand our practices. The Privacy Policy is located here.

Using the Sites and Services

Eligibility. To use the Site and Services, you must be at least the age of majority in your jurisdiction and have the legal authority to enter into these Terms of Use.
User Acount.When placing your first order through our Site or Services, you may be required to create an account with a username and password ("User Credentials"). You must provide accurate and complete information when creating your account, and you are responsible for keeping your registration details up to date. You may not impersonate another person, create an account on behalf of someone else, use another person’s email, or create multiple accounts. Your User Credentials must not be shared with any third party, and you are solely responsible for maintaining their confidentiality. You are fully accountable for any activity conducted using your User Credentials.
Site Availability.We reserve the right to modify, update, interrupt, suspend, or discontinue the Sites or Services, or any part of them, at any time and at our sole discretion, without prior notice. Use of the Sites and Services may be affected by limitations, delays, or other issues common to the use of the Internet and electronic communications. We are not responsible for any delays, failures, or damages resulting from such issues
Limited License. Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Sites and Services for your personal, non-commercial use. You agree not to access, reproduce, duplicate, copy, sell, resell, or otherwise exploit the Sites, Services, or any content made available through them for any commercial or non-personal purpose without our express written permission. This license will automatically terminate if you fail to comply with any provision of these Terms of Use.

Posting Content to the Sites and Services. Except as expressly stated in our Privacy Policy, by posting, uploading, or submitting any content to the Sites or Services, you grant us a perpetual, royalty-free, irrevocable, non-exclusive license to use, reproduce, modify, adapt, sublicense, publish, translate, publicly display, publicly perform, create derivative works from, and distribute such content, or incorporate it into any form, medium, or technology now known or later developed, throughout the universe. You agree that this license includes our right to make the content available to other users of the Sites and Services, who may view, access, store, or reproduce it for their personal use. You are solely responsible for any content you submit or upload. By doing so, you represent and warrant that:

(i) you own the content or have the legal right to use it and to grant us the license outlined in these Terms of Use, and

(ii) the posting, uploading, or submission of such content does not infringe upon the rights of any person or entity, including privacy, publicity, copyright, contract, or other legal rights. You may not post, upload, or submit any content that is unlawful, threatening, pornographic, obscene, profane, hateful, racist, libelous, defamatory, or otherwise in violation of any law.

Termination of Account. We reserve the right, at our sole discretion, to determine whether your use of the Sites and Services complies with these Terms of Use. Accordingly, we may suspend, restrict, or terminate your access to the Sites or Services at any time without prior notice.

Restrictions on Use

By using the Sites and Services, you represent and warrant that you will not:

(a)    Are at least the minimum age required by law to use the Sites and Services;

(b)    will not modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Sites or Services;

(c)    will not access, retrieve, scrape, index, download or copy any information contained on the Sites or Services through artificial means, such as spiders, bots, hacking devices or other means;

(d)    will not attempt to gain unauthorized access to the Sites or Services, the accounts of other users of the Sites or Services, or other computer systems or networks connected to the Sites or Services;

(e)    will not use the Sites or Services in any way that could interfere with our rights or the rights of other users;

(f)    will not remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Sites or Services, features that prevent or restrict the use or copying of content on the Sites or Services, or features that enforce limitations on the use of the Sites or Services;

(g)    will not post any defamatory, illegal, infringing or misappropriated content to the Sites or Services; and

(h)    will abide by all applicable laws.

Notice and Communications

You agree that we may communicate with you under these Terms of Use via email, regular mail, or by posting notices on the Sites or Services. You consent to receive electronic communications from us, including emails, text messages, and notices or messages posted on the Sites or Services, and you may retain copies of these communications for your records. You further agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

Third Parties

Our Sites and Services may contain links to third-party websites or applications ("Third-Party Sites") for your convenience. These links are provided solely as a resource, and we do not control, endorse, or assume responsibility for the content, availability, or practices of any Third-Party Site. Your use of such sites is entirely at your own risk. Under no circumstances shall we—nor our parent company, subsidiaries, affiliates, officers, directors, employees, agents, representatives, information providers, licensors, or their respective heirs and assigns—be held liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of or reliance on any Third-Party Site, even if we have been advised of the possibility of such damages.

Intellectual Property

All content and materials available on the Sites and Services, including but not limited to text, graphics, logos, icons, images, audio clips, downloadable files, and software, are the sole property of NDA or its licensors and are protected by applicable U.S. and international copyright laws.

All trademarks, service marks, logos, page headers, button icons, scripts, and service names (collectively, the "Trademarks") featured or provided through the Sites or Services are the registered or unregistered trademarks or trade dress of NDA or its affiliated entities in the United States and other countries, unless otherwise noted. These Trademarks may not be used in connection with any product or service not owned or endorsed by NDA, in a way that is likely to cause consumer confusion, or in any manner that disparages or discredits us. Any trademarks appearing on the Sites or Services that are not owned by NDA are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Product names mentioned on the Sites and Services are used strictly for identification purposes and may also be trademarks of their respective holders. No license or right, whether express or implied, is granted for the use of any Trademark displayed on the Sites or Services

No Warranty

THE SITES, SERVICES AND ALL INFORMATION ON OR FROM THE SITES AND SERVICES ARE BEING PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE AND OUR PARENT, SUBSIDIARIES AND AFFILIATES ASSUME NO RESPONSIBILITY OR LIABILITY FOR THE TIMELINESS OR FAILURE OF THE SITES OR SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SITES AND SERVICES AND THEIR OPERATION, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OR ANY WARRANTY THAT THE SITES OR SERVICES WILL: (A) MEET YOUR REQUIREMENTS; (B) BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITES OR SERVICES WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE SITES OR SERVICES WILL BE CORRECTED. YOU AGREE THAT USE OF THE SITES AND SERVICES IS AT YOUR OWN RISK.

Digital Millennium Copyright Act

In accordance with the Digital Millennium Copyright Act ("DMCA"), we will promptly respond to claims of copyright infringement that are reported to the agent we have designated to receive notifications of claims of infringement, whose contact information is:

     Email: service@puainta.com

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our agent with written notice of the claimed infringement that must include the following:

(a)    a physical signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed;

(b)    a description of the copyrighted work that is claimed to have been infringed;

(c)    a description of where the allegedly infringing material is located on the Sites or Services;

(d)    your address, telephone number, e-mail address and any other information reasonably sufficient to allow us to contact you;

(e)    a statement from you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

(f)    a statement made by you, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.

Governing Law

These Terms of Use, and the relationship between you and us, including but not limited to any claims relating to the Sites and Services, shall be governed by the laws of the United Kingdom, without regard to its conflict of law provisions. You agree and consent to the exclusive jurisdiction of the state or federal courts located in the City of Charlotte, County of Mecklenburg, State of North Carolina, and you waive any defenses of lack of personal jurisdiction, improper venue, or inconvenient forum.

Severability

These Terms of Use are severable. If any provision in these Terms of Use is found to be illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect. The illegal, invalid, or unenforceable provision will be modified to the extent necessary to make it legal, valid, and enforceable to the maximum extent permitted by law.

Entire Agreement

These Terms of Use incorporate by reference any applicable terms or notices contained on the Sites and Services, including but not limited to the Privacy Policy and the Terms of Sale. Together, they constitute the entire agreement between you and us regarding your use of the Sites and Services and the purchase of products through them. These Terms supersede any prior agreements— whether written or oral—between you and us regarding the subject matter contained herein.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

Natural Dog Company (referred to herein as "we," "us," or "our") offers a mobile messaging program (the "Program"), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and our Privacy Policy (collectively, the "Agreement"). By opting in to or participating in any of our Programs, you acknowledge and agree to be bound by the terms of this Agreement, including, without limitation, your agreement to resolve any disputes with us through binding, individual arbitration as described in the "Dispute Resolution" section below. This Agreement applies solely to your participation in the Program and does not modify any other Terms and Conditions or Privacy Policy that may govern your relationship with us in other contexts.

User Opt-In: By affirmatively opting into the Program, whether through online forms, app-based enrollment, or any other method, you agree to be bound by this Agreement. The Program allows users to receive SMS and MMS marketing messages from us at the mobile number provided during opt-in. These messages may be sent using an automatic telephone dialing system ("ATDS" or "autodialer") or include prerecorded content. However, your consent to receive such messages is not a condition of any purchase. Message and data rates may apply. Message frequency may vary depending on your interactions with us.
User Opt-Out: If you no longer wish to participate in the Program or do not agree with this Agreement, you may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us. You may receive one final message confirming your opt-out request. You understand and agree that these keywords are the only valid and reasonable methods for unsubscribing. Our system may not recognize or respond to other variations, misspellings, or additional words added to the opt-out commands. As such, we, and our messaging service providers, are not responsible for any failure to unsubscribe due to improper opt-out attempts.Please note that requesting to unsubscribe through any method other than the listed keywords, such as texting different phrases or verbally asking an employee, is not considered a valid way to opt out.
Program Description: By joining the Program, users can expect to receive messages related to the marketing, promotion, payment, delivery, and sale of dog care products. These may include, but are not limited to balms, supplements, food additives, grooming products, and treats. Messages may also include checkout reminders and other promotional alerts.
Cost and Frequency: Message and data rates may apply. By joining the Program, you agree to receive messages from us on a recurring basis at our discretion. The frequency of messages—daily, weekly, or monthly—may vary. Additional messages may be sent depending on your interaction with us.
Support Instructions: For support regarding the Program, text "HELP" to the number you received messages from or email us at service@puainta.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt-outs must be submitted in accordance with the procedures set forth above. (If you need assistance with the Program, text "HELP" to the number you received the message from, or email us at service@puainta.com. Please note that mailing us is not considered a valid method of opting out. To stop receiving messages, you must follow the opt-out instructions provided above.)
MMS Disclosure: If your mobile device does not support MMS (Multimedia Messaging Service), the Program may send SMS (Short Message Service) messages instead, including any final or terminating messages.
Our Disclaimer of Warranty: The Program is offered on an "as-is" basis. It may not be available in all areas at all times and may cease to function due to changes in products, software, coverage, or other modifications made by your wireless carrier. We are not responsible for any delays or failures in the delivery of mobile messages associated with the Program. Message delivery is dependent on effective transmission by your wireless carrier or network provider and is beyond our control. Carriers are not liable for delayed or undelivered messages.
Participant Requirements: To participate, you must use your own wireless device capable of two-way messaging, subscribe to a participating wireless carrier, and have an active text messaging service. Not all mobile carriers support the necessary services to join the Program. Please check your device and service plan for compatibility and specific messaging instructions.
Age Restriction: You may not use or engage with the Platform if you are under thirteen (13) years of age. If you are between the ages of thirteen (13) and eighteen (18), you must have permission from a parent or legal guardian to access or use the Platform. By using or engaging with the Platform, you affirm that you are either at least thirteen (13) years old and have parental or legal guardian consent if under eighteen (18), or of legal adult age in your jurisdiction. You further represent and warrant that your use of the Platform complies with all applicable laws and regulations in your jurisdiction.
Prohibited Content: You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes: any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity; objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
Pirated computer programs, viruses, worms, Trojan horses, or other harmful code; any product, service, or promotion that is unlawful where such product, service, or promotion is received; Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act ("HIPAA") or the Health Information Technology for Economic and Clinical Health Act ("HITECH Act"); and any other content that is prohibited by applicable law in the jurisdiction from which the message is sent.
Dispute Resolution: If a dispute or claim arises between you and us, d/b/a Postscript or any other third-party service provider acting on our behalf to transmit mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation, or validity thereof—including the determination of the scope or applicability of this agreement to arbitrate—such dispute, claim, or controversy shall, to the fullest extent permitted by law, be resolved by binding arbitration in Charlotte, North Carolina, before a single arbitrator.

The parties agree to submit the dispute to binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit where Puainta Pets’ principal place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after an arbitration demand is served on a party, the parties must jointly select an arbitrator with at least five years of experience in that role and knowledge of the subject matter of the dispute. If the parties fail to agree on an arbitrator within ten (10) calendar days, either party may petition the AAA to appoint an arbitrator who meets the same experience requirements.In the event of a dispute, the arbitrator shall determine the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act ("FAA"). The parties agree that the AAA’s rules governing Emergency Measures of Protection shall apply instead of seeking emergency injunctive relief from a court. The arbitrator’s decision shall be final and binding, and no party shall have rights of appeal except as provided in Section 10 of the FAA.Each party shall bear its own share of the fees for the arbitrator and the arbitration administration; however, the arbitrator may order one party to pay all or part of such fees as part of a reasoned decision. The arbitrator shall have authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages, and each party hereby waives any right to seek or recover punitive damages in any dispute resolved by arbitration.

THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY VIA ARBITRATION AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ARBITRATION PROCEEDING. Further, unless both parties agree otherwise in a signed writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.

Florida Law: We strive to comply with the Florida Telemarketing Act and the Florida Do Not Call Act as they apply to Florida residents. For compliance purposes, you agree that we may assume you are a Florida resident if, at the time you opt in to the Program, (1) the shipping address you provide is located in Florida, or (2) the phone number you use to opt in has a Florida area code. You agree that the requirements of the Florida Telemarketing Act and the Florida Do Not Call Act do not apply to you, and you will not claim to be a Florida resident, if you do not meet either of these criteria or, alternatively, if you do not provide us with written notice affirmatively stating that you are a Florida resident. If you are a Florida resident, you agree that mobile messages sent by us in direct response to your mobile messages or requests (including but not limited to responses to keywords, opt-in, help or stop requests, and shipping notifications) do not constitute a "telephonic sales call" or "commercial telephone solicitation phone call" as defined under Florida Statutes Section 501 (including but not limited to sections 501.059 and 501.616), to the extent those laws apply.
Miscellaneous:You warrant and represent to Us that you possess all necessary rights, power, and authority to agree to these Terms and fulfill your obligations hereunder, and that nothing in this Agreement or in the performance of your obligations will cause you to breach any other contract or obligation. The failure of either party to exercise any right under this Agreement shall not be considered a waiver of any other rights hereunder. If any provision of this Agreement is found to be invalid or unenforceable, such provision shall be limited or removed to the minimum extent necessary so that the remainder of the Agreement remains in full force and effect. Any new features, changes, updates, or improvements to the Program shall be governed by this Agreement unless explicitly stated otherwise in writing. We reserve the right to modify this Agreement from time to time and will communicate any updates to you. You acknowledge your responsibility to review this Agreement periodically and remain aware of any changes. Your continued participation in the Program after such changes constitutes your acceptance of the Agreement as modified.

Contact Puainta®:
Email: service@puainta.com
Email Reply Time: 9: 30am to 6: 30pm, From Monday to Friday.
We aim to respond to your inquiry within 48 business hours.

Flourishing Tnc
1103 KANSAS ST MEMPHIS, TN 38106 SHELBY COUNTY
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by
and construed in accordance with tho law of US

In the event of any concerns or complaints especially for possible violation of intellectual property rights, please send us an email at IPewhosebilling.com．